Privacy Policy

1. Information We Collect

We collect personal information when you interact with our services:

When placing food orders through our website or app
When contacting our customer service team
When subscribing to marketing communications
When participating in promotions or surveys

Personal information may include: Name, email address, phone number, delivery address, and payment details (processed securely through PCI-compliant providers).

Technical data we collect automatically: IP address, browser type, device information, and usage patterns through cookies and analytics tools.

2. How We Use Information

Your information helps us provide and improve our services:

Process and fulfill your food orders
Provide customer support and respond to inquiries
Improve our website, app, and menu offerings
Send service updates and promotional offers (with consent)
Prevent fraud and ensure security

We never sell your personal data. We only share information with trusted service providers necessary to deliver our services.

3. Data Security

We implement robust security measures to protect your information:

Industry-standard encryption for data transmission
Secure payment processing with PCI-DSS compliant partners
Regular security audits and vulnerability testing
Limited access to personal data within our organization

While we implement strong safeguards, no electronic transmission or storage is 100% secure. We encourage customers to use strong passwords and protect their login credentials.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

Remember your preferences and login status
Analyze website traffic and usage patterns
Deliver targeted advertising (with consent)
Improve site functionality and performance

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Your Rights

You have certain rights regarding your personal information:

Access the personal data we hold about you
Request correction of inaccurate information
Withdraw consent for marketing communications
Request deletion of your data (subject to legal requirements)

To exercise these rights or for any privacy-related inquiries, please contact us using the information below.

6. Policy Updates

We may periodically update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or direct notifications when appropriate.